SHIPPING INFORMATION
A. Shipping Costs and Information:
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By default, the goods can only be shipped to the countries listed below. Depending on the size of your order, shipping will be via DHL or a forwarding agent. The shipping costs incurred can be found in the table below.
If you wish to have it shipped to another country, please send us an email (info@ruhrpottsportscards.de) before placing your order and tell us the item, the quantity, the delivery address, the country and the relevant postal code. We will then inform you at short notice whether we can also ship to the desired country and - should delivery to the desired delivery address be possible - inform you of the shipping costs, as we have to ask our shipping partner about the shipping option and the costs in advance.
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I. Shipping within Germany:
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For shipping within the German mainland we charge a flat rate of 5.49 euros per order. Any order placed before 8 p.m. will be dispatched the next working day. Orders placed after 8pm Friday through Sunday will ship on Monday. From a gross order value of 200 euros, we ship free of charge by standard shipping.
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II. Shipping outside of Germany:
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We deliver to the following countries:
Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary and Cyprus.
The shipping costs to the countries mentioned are a flat rate of 14.49 euros per order.
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III Presale Information:
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1. Delays may occur in the case of pre-ordered products, which may be caused by the workload of the printers or delays by the delivery partners.
2. If products arrive damaged, we will write to you and ask if you want the product in this condition. If this is not the case, we will cancel the order.
3. You can cancel the order by email until you receive the shipping confirmation. After receipt of the mail, the goods are sent and cancellation is no longer possible. Here you can then make use of your right of withdrawal.
4. You are welcome to ask for updates on orders by email or Instagram.