OUR PRE-BOOKING INFORMATION
Presale Information:
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1. Delays may occur in the case of pre-ordered products, which may be caused by the workload of the printers or delays by the delivery partners.
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2. If products arrive damaged, we will write to you and ask if you want the product in this condition. If this is not the case, we will cancel the order.
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3. You can cancel the order by email until you receive the shipping confirmation. After receipt of the mail, the goods are sent and cancellation is no longer possible. Here you can then make use of your right of withdrawal.
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4. You are welcome to ask for updates on orders by email or Instagram. In addition, all updates on the estimated shipping date will be available in the product descriptions and on Instagram.
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5. If you order an item that is in stock and place a pre-order in the same order, the order will not be shipped until we receive the pre-order.
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6. Check back often to see if items are available for pre-order again or use the availability request in the product description to be notified when your item is available for pre-order again.
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7. We do not always offer all stock for pre-order. We hold boxes in case boxes arrive damaged. If all boxes arrive undamaged (which is 99% the case), the boxes that have been put back will be available immediately.
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8. If we adjust the price downwards during the presale phase, you will be refunded the difference in the final price upon shipping. If we adjust the price upwards, your purchase price will of course remain unaffected.